Frequently Asked Questions
You've got questions, we've got answers.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. (shipping and fulfillment times may be extended during busier times such as sales, holidays, and unforeseen events such as natural disasters).
The estimated time of order fulfillment is 1-3 business days.
Delivery details will be provided in your confirmation email.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
What's your shipping policy?
Most orders are shipped via USPS or FedEx. Unseen proudly offers free shipping to the continental United States for order subtotals over $99. The free shipping qualification does not include sales tax and is after any discounts have been applied.
If your “ship to address” cannot receive packages from Fedex or USPS, please reach out to our support team for assistance before you place the order.
Please contact our team within 60 days of purchase if you have encountered a shipping issue with your order.
What is "subscribe and save?"
To allow our loyal customers discounted pricing and automatic delivery, we currently offer several products on subscription. Simply click “Subscribe & Save” at checkout.
*Prior to selecting SUBSCRIBE, a drop-down can be toggled to select timing of your plan.
How can I contact you?
The fastest, easiest way is to email us: team@unseenstrength.com
How can I become a retailer?
If you own a gym, shop, online store, etc you can visit our retailer page for more details and to apply.
Are supplements safe?
You should consult a licensed healthcare practitioner before use, especially if you are taking medication or have a medical condition. Do not use if you are currently pregnant or nursing, have had or have a family history of heart disease, high blood pressure, stroke or any other disease. Discontinue use immediately if you experience any adverse reactions.